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Question:

Hi I’m needing some help in regards to one of your products, i purchased a Voilamart 26" Rear Wheel 1500W EBike Electric Bicycle Motor Hub Conversion Kit over a year ago, and it has stopped working, after doing some diagnostic tests It’s worked out to be that the hall sensor circuit board on the motor has failed and I need a new one…. Is there an Australian supplier I can contact to try and get this part or is it available through you guys? Please let me know I can send you some photos of the bit I need. It’s the little circuit board that has the 5 wires going to it from the hall sensors .. please help Look forward to hearing from you. Cheers, Simon

Answers:

  • Posted by Voila Us on Monday, 30 December 2024

    Hello, if you have any questions about the order, please contact our customer service email cs@voilamart.com. We have a professional team to handle it.

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Question:

Where can I get a new main wire harness? Mine got cut. Can you e mail me a link or a wire description please

Answers:

  • Posted by Voila Us on Monday, 30 December 2024

    This is the motor wire for the 1500W wheel

    https://www.voilamart.com/e-bike-components/ebike-cables-spare-parts/voilamart-electric-bike-motor-cable-wire-for-1500w-rear-wheel.html

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Question:

what led light is compatible with the 1500w with lcd display controller?

Answers:

  • Posted by Voila Us on Monday, 30 December 2024

    The maximum power of the lights cannot exceed 3watt.

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